The worst mistake a management team can make is not to listen to the feedback of its employees. It shows blatant arrogance and organizational disregard of the value of dialectic dynamics in the ongoing functional operation of the business. Two minds working together are better than one working apart. Many minds working together towards the solution of the same business problem(s)can offer even better solutions to this (these) business problem(s). Who better to help solve these problems than the people who are actually exposed to these problems in the working environment day after day after day? For management to neglect this huge business asset -- many minds working together to solve the same business problem(s) -- is a collosal case of old-fashioned, authoritarian, 'we know better than you' mis-management. This unilateral attitude on the part of management exasperates a 'righteous, either/or, divisional, them against us' mentality that breeds alienation, resentment, anger, and despair instead of cohesiveness and a positive integrative optimism. You tell me which attitude is going to be better for the ongoing functioning of the business?
-- dgb, April 18th, 2008.
Friday, April 18, 2008
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